Employees need to work from home?
They’re going to need IT help…
Silo IT Group offers no strings attached month-to-month IT service agreements. Great service with no long term commitments. Provide your work from home employees with unlimited tech support at a reasonable, predictable monthly rate.
Monthly Remote IT Services (what’s covered)
- Remote Support for 2 computers per user. One desktop and one laptop.
- Support channels: Email Ticket, Phone or Zoom.
- General device support for: printers, scanners, usb drives, headsets, keyboards, mice, monitors, hubs and docking stations.
- Email Management. Create mailboxes, distribution lists, change passwords, manage spam filters, spoofing prevention and security management.
- Cloud File Management for Office 365, Google Workspace or Egnyte file storage platforms.
- Office 365 and Adobe desktop application support.
- Chrome, Edge and Firefox browser support.
- Collaboration and phone system management for Vonage, Microsoft Teams and Zoom.
- 24/7 Device security monitoring and Windows update management.
- Free Webroot Anti-Virus software.
- Free Work-From-Home remote access to your office computer. Access your office computer from your home computer using our secure dashboard.
- WordPress website security monitoring and update management.
- Standard support hours 8am-5pm Mon-Fri.
Monthly Remote IT Services (pricing)
1-10 Users $100/mon/per user
11-20 Users $90/mon/per user
21-35+ Users $80/mon/per user
Standard Hourly Support Rate = $185hr
*Projects outside the monthly service scope to be estimated at the reduced hourly rate of $150hr. Silo IT Group also provides High Speed Business Internet Connections and VOIP phone services.
Are you in the Northwest? We are too! We can provide on-site IT service and network management to your office in the Seattle/Bellevue/Lynnwood area.
You really can be productive working from home and Silo IT Group would love to help.
Call Now or fill out the form below!